At YQ Traders, we aim to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we are here to help.

1. Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

2. How to Request a Return

To start a return, please contact us at info@yqtraders.pk or call us at +92 333 0208543. If your return is accepted, we will provide you with instructions on how and where to send your package.

3. Damaged or Incorrect Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

4. Refunds

Once we receive and inspect your return, we will notify you if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

5. Non-Returnable Items

Certain types of items cannot be returned, such as custom products, personal care goods, or items on clearance/sale. Please get in touch if you have questions or concerns about your specific item.

6. Contact Us

For any queries regarding refunds or returns, please feel free to reach out:

Email: info@yqtraders.pk
Phone: +92 333 0208543